Return Policy

At Mz. Munchiez, we are committed to your satisfaction with our products. While we do not accept returns, we are here to assist you with any issues that may arise with your order.

  1. Contact Us: If you encounter any problems or have inquiries regarding your order, please reach out to us at marie@mzmunchiez.com. Our dedicated team is ready to address your concerns and provide assistance as needed.

  2. Damaged Items: In the unlikely event that your order arrives damaged, please contact us within 48 hours of receiving your package. Be sure to include photos of the damaged items and packaging so we can quickly resolve the issue.

  3. Missing Items: If any items are missing from your order, please notify us within 48 hours of receiving your package. We will promptly investigate the matter and ensure any missing items are shipped to you without delay.

  4. Refunds and Exchanges: As we do not accept returns, refunds, or exchanges, please review your order carefully before completing your purchase. If you have questions about our products or need assistance, don’t hesitate to reach out to us.

  5. Contact Information: You can contact our customer service team directly at marie@mzmunchiez.com. Please include your order number and a detailed description of your inquiry or issue for a swift response.

Thank you for choosing Mz. Munchiez. We value your trust in our brand and are dedicated to providing you with excellent service and quality products.

 
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